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Boost Business Growth with next-level Customer Intelligence
Let your team work smarter and be more successful. Make your growth initiatives more data-driven and customer-obsessed. Evolve your business and enable next-level sustainable growth.
Trusted by the best companies in the world
Features
From business data to
Actionable Insights
Learn the competitive power that lies hidden in your customer data like orders, conversations, product usage and marketing engagements. Become customer-obsessed and monitor who your customer is, how they interact with your services, predict what they will need next, and proactively anticipate through data-driven growth initiatives.
Realtime analytics
Connect your operational tools with Prospir and instantly start gaining realtime and historic insights in your customer behaviour with our out of the box interactive dashboards.
360 Degree Customer Performance
Prospir bundles your customer data into a unified view of the customer, letting you understand who your customer is, spot threats and opportunities, and measure key metrics on how the customers performs.
Customer Health
Create an early warning system for customer churn where we enrich the Customer Performance Profile with an 'opinion' about that performance. Identify which customers are great performers or which are in danger of leaving, why this is the case and what you can do to retain or grow the customer.
Conversation
Understanding
Monitor why your customers contact you and signal happiness and ways to improve support. Enhance your customer conversation through AI for sentiment analysis, topic detection, keyword extractions, automatic summaries, automatic translation.
Customer Segmentation
Use the well-established data-driven RFM classifi-cation technique to rank and group your customers based on their purchase behaviour like frequency, recency and total spent. Reach out to the different segments with customer effective marketing initiatives.
Churn Analysis
Monitor how your customer base grows and where customers leave. Spot trends in which types of customers are increasingly more likely to churn and from measures on how to turn the tide. Get a grip on your weak spots and learn in which segments you are a strong performer
Market Position Tracking
Know who which markets you are servicing by automatically enriching your business profiles with firmographics like sector information and geo location, coming from the Chamber of Commerce
Customize how to measure your business
Define your own metrics that you want to track, that are important for your organisation or that are an important metric for success.
Explore and report in your favourite BI tool
Connect your dashboarding tool to Prospir's BI Data warehouse and start making reports and dashboard yourself.
Join the data-driven and customer-centric movement
Feature-rich customer analytics
Let us build the insights for you. Get all the customer insights your need in one place.
Explore and Understand
Turning all insights into Interactive Dashboard make you truly explore and understand your customer.
No data expertise required to start
We are extend your company with a wide range of analytics and provide extra services to help cleaning the data or for training.
70%
Increase in performance
6X
Higher chance to retain a customer
Integrations
Real-time integrations with over 160+ business tools
For teams
Designed for teams of all sorts and sizes
Management teams
Create oversight and manage the performance of your business growth in a single place. Enable faster and fact-based decisions making that moves your growth efforts into the most profitable opportunities.
Marketing teams
Use customer intelligence and customer filtering to target the right audiences with the right message on the right time. Understand your customers in market sectors and locations. Create customer personas and understand how your customer behave differently.
Customer Success teams
Account Managers or customer success teams manage their portfolio and customer health through Prospir. Prospir guides them through the opportunities and threats of the customers, helping them in setting up proactive initiatives to grow on their customers through anti-churn measures, up-sell, cross-sell, increase the repeat purchase rate.
Matt Cannon
VP of Marketing at Facebook
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Kathie Corl
Head of Growth at Twitter
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Sophie Moore
Head of Marketing at Pinterest
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John Carter
Head of Retention at Amazon
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FAQs
Frequently Asked Questions
Do you offer a free trial?
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How do I create an account?
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Do you offer team accounts?
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How does SaaS X work?
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How to enable user tracking?
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Is this tool GDPR compliant?
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